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  1. Print a test page from the computer
  2. Unable to scan with a network connection after updating my Windows 10 PC through the Windows Update After updating your Windows 10 PC through the Windows update, you may no longer be able to scan using the network connection.  To resolve this issue, you will need to uninstall the...
  3. Find your wireless network's security settings We may be able to help you locate your wireless network's security settings if your computer is also connected to your network using a wireless connection.   If you still can't find this...
  4. Firmware update Updating the firmware will delete some data from your Brother machine such as secured print data, caller ID log, journal report, outgoing message, and more (features depend on your model...
  5. Problems receiving faxes Follow the steps listed below to resolve the issue.   Verify your Brother machine has a dial tone. ( Click here to see the details of how to verify that my Brother machine has a dial tone. )...
  6. Windows 10 Compatibility Please visit our support statement for information about Windows 10 compatibility:  http://www.brother.com/E-ftp/win/index.html    Brother original Windows 10 drivers will be released...
  7. Unable to print or scan with USB after updating my Windows 10 PC through the Windows Update After updating your Windows 10 PC through the Windows update, you may no longer be able to print or scan using the USB connection.  To resolve this issue, you will need to uninstall the existing...
  8. Connect your machine to a wireless network There are several methods for connecting your machine to your wireless network. Please choose one of these commonly used methods for instructions:   Configuration Method Intended Users About...
  9. Difference between drum unit and toner cartridge The toner cartridge and drum unit are different consumables. They are used in the Brother machine, and the machine requires both consumables. What is the toner cartridge? The toner cartridge contains...
  10. Macintosh OS X 10.11 El Capitan Compatibility To check model compatibility or for more information, please visit our OS X El Capitan Support Statement: http://www.brother.com/E-ftp/mac/index_pre.html